If you purchase the report online it will appear on your screen in less than 15 seconds. It will also be emailed to you.
If you purchase the report from our call centre (0800 843 847) your report will be read to you and then emailed.
No, there may be information that is not publicly or electronically available. The VIR® is unlikely to be able to show:
No, the VIR® contains all odometer readings currently available from the NZTA, and analyses these for any inconsistent readings.
However, some older vehicles have not had all their odometer readings recorded by the NZTA. The VIR® will identify if NZTA deemed the odometer to have been tampered with but cannot directly determine if a vehicle's odometer was wound back prior to arriving in New Zealand. The VIR® does everything it can to identify problems - but it cannot guarantee that the vehicle's odometer has not been wound.
The information is sourced from several government and private sector organisations, then collated and analysed.
The information is sourced from several third party organisations in real time when you purchase a VIR®.
To the best of our knowledge, the information is correct at the time the VIR® is generated.
The VIR® is the most comprehensive vehicle history check on the market and the only vehicle check with a $100,000 Repossession Guarantee. Find out more
No, VIRs are only valid at the time of issue.
Reports accessed through a reference number may be out of date due to subsequent changes made in the government databases. Think of it as a snapshot of the vehicle at the time of issue.
Not anymore, the Government's free calling number ceased operations in 1999.
You can purchase a VIR® over the phone using the following number:
Our call centre is open 9:00am to 5:00pm, Monday-Friday.
The VIR® costs $19.95 including GST over the phone or $19.95 including GST online.
You need a valid credit card (VISA, Master Card or American Express) to purchase a VIR® on this number. Please have the following details ready for our customer support representative:
To prevent unauthorised access, maintain data accuracy, and ensure the privacy of your information, MotorWeb has put into place physical, electronic, and managerial procedures to help safeguard and secure the information we collect on-line.
Since your credit card information is especially sensitive, we take special care to keep it secure. We only communicate this information over secure internet connections, using SSL (Secure Sockets Layer) encryption and security keys. This is the currently accepted standard for online security, and is used by the likes of banks and government agencies.
We will never sell or otherwise divulge your personal information to a third party.
For the purposes of purchasing a VIR®, we may collect the following information:
When you generate a VIR® report you will be given the option to receive information from MotorWeb by email about products, promotions or special offers that we feel may be of interest to you. If you don’t want to receive these emails, please un-tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by clicking on the unsubscribe link contained within all emails or by phoning us on 0800 843 847.
Anonymous information is collected for every visitor to this site, on a page by page basis. We record the following:
This information is collected for the sole purpose of system diagnostics, statistics and dispute resolution. We do not make any association between this information and a visitor's identity.
We may disclose personal information when required by law or in the good faith belief that such action is necessary in order to conform to the edicts of the law or comply with legal process served on MotorWeb.
If you have any questions, concerns or comments, please contact our customer support team:
The Reference number is a unique code assigned to each report. With this number you can view your reports online, for free. You can share your report instantly with any third party, such as a vehicle dealer, finance company, or bank.
Look for the Reference number at the top left hand corner of the report. You should see something like Reference: 43888db2 at the location indicated by the arrow:
Type a URL like the following into the address bar of your browser to find your report:
http://www.motorweb.co.nz/reference/[enter reference number here]